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ISM Presents 2011 Top 15 CRM Software Awards
By Doug Caverly
Staff Writer
Article Date: 2011-02-16
It may be time again for enterprise CRM experts to start taking notes, or, depending on the situation, sending out resumes. ISM, whose clients include ExxonMobil, Giorgio Armani, IBM, Kraft, Nike, Pepsi, Samsung, T. Rowe Price, and the U.S. Department of Defense, has presented its 2011 Top 15 CRM Software Awards.
We'll stick to the enterprise side of things here, although if anyone's curious, ISM also named 15 SMB winners. One other point: we'll be listing the winners in alphabetical order.
So here's the complete list of triumphant enterprise CRM software, with the responsible companies in parentheses:
Amdocs CRM CES (Amdocs Limited)
C2 CRM v. 8.6 (Clear C2, Inc.)
CDC Pivotal CRM v. 6.6 (CDC Software)
Consona CRM v. 7.0 (Consona Corporation)
ExSellence 5.92 & IAS 360 3.75 (Optima Technologies, Inc.)
Firstwave CRM v. 4.1 (Firstwave Technologies, Inc.)
Infor CRM (Infor)
OnContact CRM V v. 7.0 (OnContact Software Corp.)
PeopleSoft CRM (Oracle Corporation)
Powertrak v. 9.0 (Axonom, Inc.)
RightNow CRM May 2011 (RightNow Technologies, Inc.)
Salesforce.com (Salesforce.com)
SAP CRM 7.0 (SAP AG)
Sword Ciboodle v. 3.2 (Sword Ciboodle)
update.seven (update software AG)
Barton Goldenberg, the president of ISM, concluded in a statement, "The winners of the 2011 Top 15 continue to raise the bar for the CRM community with significant advancements in both functionality and connectibility. Mobile access and Social CRM have become must-haves for sales and marketing professionals and their always-on, always-connected Digital Clients."
Good luck learning from the success of this software.
About the Author:
Doug is a staff writer for WebProNews. Visit WebProNews for the latest eBusiness news.
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