 |
| Newsletter Signup | ||||||||
|
Convert Visitors Into Customers InternetRetailer.com reports that the highest conversion rates among major online retailers during March were the following: Office Depot - 20.9%. Date: 2008-05-02 Event-Triggered Marketing with EDM Richard Higginbotham wrote a nice little post over on mycustomer.com called "Right here, right now: Event-triggered marketing". The use of enterprise decision management or EDM to deliver on this kind of customer-centric... Date: 2008-04-04 Inside CRM's Ultimate Guide To Sales Force If you are looking for some insight on Sales Force automation then I recommend checking out Inside CRM's Ultimate Guide to Sales Force automation. Their Ultimate Guide contains over a 100 different Sales Force resources in the categories of Tutorials, Tools, Articles, Case Studies and Books. Date: 2008-03-06 How To Engage Customers Online I recently hosted a workshos at the Satisfaction event, Customer Service is the New Marketing. The topic I'm focused on was, "How to Listen to the Market and How to Engage Customers Online." Date: 2008-02-08 Virgin Mobile Goes The MySQL Route For Enterprise CRM Since gaining popularity, largely from it's unlimited text message plan, Virgin Mobile has implemented a MySQL Enterprise Platinum subscription to manage CRM and various other data. Date: 2008-01-11 |
|