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EnterpriseCRMnews
MarketingNewz
SmallBusinessNewz
[2009-07-20]
Building Customer Profiles With Significant Advantages Using Social CRM
Here's an excellent post by
Ian Hendry
CEO, of
WeCanDo.BIZ
about
the risk that Social CRM will exclude small businesses
:
The CRM 2.0 train is gaining steam, but most of its first uses are of little relevance to small businesses. Might they get looked over by one of the most exciting business web iniatives ever?
[2009-07-10]
Tapping The Full Potential Of SFA/CRM Solutions
Here are several excerpts from an excellent article by Alex Jeffries,
The Carrot, the Stick and Other Sales Effectiveness Strategies
:
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