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[2009-04-20] CRM Up-And-Comers Honored
Some music fans will spend 20 hours a week checking out mostly bad bands in the hope of finding a great one. Movie lovers can waste even more time suffering through subpar acting and poor directing. But people who watch CRM companies may be able to stop the hunt, as two smallish firms were recently called promising ventures.
[2009-04-06] Majority Of Businesses Not Familiar With CRM
The majority of small to medium businesses (SMBs) are unfamiliar with the terms Customer Relationship Management (CRM) and Software as a Service (SaaS), and those that do know about CRM connect it to products that only apply CRM in indirect ways, according to a survey from software firm Avidian Technologies.
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