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[2009-03-23] CRM Becomes Socialized With Twitter And Social Networks In a conversation recently with good friend Jeremiah Owyang, he encouraged and motivated me to finally publish this post... Over the last decade, Social Media has slowly evolved not only as a new content publishing, sharing, and discovery medium, but more importantly as a peer-to-peer looking glass into the real world conversations that affect the perception, engagement, and overall direction of the brands we represent.
[2009-03-16] Salesforce.com Hits Double Digits It seems like at least half the population has a cold at the moment, so let's please skip the chorus of "Happy Birthday." Still, folks in the enterprise CRM industry should find it interesting to know that Salesforce.com is celebrating the tenth anniversary of its founding today.
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