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[2008-10-21] The Gentle Art of Persuasion
We spend a lot of time thinking about how to get visitors to our sites, but how much time do we spend thinking about better ways to persuade people once they've arrived? Such topics are often talked about in terms of conversion and split/run testing. However, I'm like to talk talking about something a little more subtle.
[2008-10-03] Using Mashups and Collaborations to Add Value to CRM
Here is another example of enterprise 2.0 integrating with old school enterprise applications.
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