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EnterpriseCRMnews
MarketingNewz
SmallBusinessNewz
[2008-08-29]
Enterprise Must Employ Old-School Tactics
Here are several excerpts from an article I spotted a couple of days ago,
To Sell Online Software, Firms Must Employ Old-School Tactics
:
[2008-08-08]
CRM Needs Improvement In Call Center Industry
In the global call center industry, business are not optimizing the value of their investments in customer relationship management practices according to the 2008 Datacraft/Dimension Data Global Contact Centre Benchmarking report.
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