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[2005-11-30] The CRM Will Give You the Customer Knowledge You Need
In today´s competitive business environment, a successful Customer Relationship Management (CRM) strategy cannot be implemented by only installing and integrating a software package designed to support CRM processes.
[2005-11-03] Microsoft Goes Live
Earlier this week Microsoft Corp. chief officers, including Bill Gates, gathered in San Francisco to announce the company's new "live services" platform, solidifying expectations that the company could be heading in a new direction to prevent Internet powerhouses such as Google, Inc. and Salesforce.com from infringing on its territory.
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